INFORMATION QUESTIONS

1. How can I contact customer service?

You can reach our customer support team via WhatsApp, phone, or email. We're here to assist you with any inquiries.

2. Can I modify my order after it has been placed?

Yes, you can request modifications within a short time after placing the order. Please contact customer service as soon as possible.

3. How can I track my order status?

Once your order is shipped, you will receive a tracking number via SMS or email. You can use it to track your order in real time.

4. Can I visit your branch or showroom to view the products?

Yes, absolutely! You’re welcome to visit our showroom to explore the collections in person.

INFORMATION ABOUT US

OUR BRANCHES

38 Mohammed Fawzi Moaz ST, Smouha, Alexandria
Phone : 03 4293750 - 01507672894
Email : Info@lavandercarpets

2 Mostafa Kamel ST, Sidi Bishr, Alexandria
Phone : 01507672894
Email : [email protected]

126 Sidi Abdelrahman After Hacienda Bay, Matrouh
Phone : 01212653940
Email : [email protected]